Monday, November 29, 2010

How RICH can communication get?

Our ability to effectively communicate verbally and non-verbally often gets overlooked. Until the class where we observed our feedback based on the "richness" of our communication, I never considered communication without gestures or conversation. Channel richness or the ability to channel the correct meaning from our communicative encounters, in our first trial, was extremely low because the sender (a peer) was unable to answer questions or solve misunderstandings. You would assume that understanding a peer would be much easier due to the fact that we speak the same colloquial and gesture the same way. Well, wrong, which I was definitely proven. The simple fact is that when channel richness was high (the second trial allowed us to collectively ask the sender questions) the proper conveyed message was regurgitated. Although it became slightly unorganized more receivers were able to draw the proper diagram.

Communication is key! The most effective communication is projected through verbal and nonverbal interactions

... and the proper and comprehensible form is just as important.

1 comment:

  1. This video was a great one to show the consequences of a bad communication...haha so true, with inefficient communication one can be hurt a lifetime; weather it's a personal relationship, career or a friend. Communication is a powerful tool. We can build our world the way we want with a good communication skills.

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